Last Updated: January 21, 2024

These Terms and Conditions (“Agreement”) govern the relationship between Trodomains (trading name of TROL LTD) and the Client. By accessing our website (https://trodomains.uk) or purchasing any Products or Services, you agree to be bound by these Terms. If you do not agree, you must not access our website or use our services.

“Trodomains” means Trodomains (Trading name of TROL LTD). “Client” means any person or organisation purchasing Products and/or Services from Trodomains. “Proposal” means the written offer outlining the Products and/or Services. “Project” means the work specified in the Proposal once accepted by the Client. “Initial Stage” means the stage where the Project has been completed but requires Client review and approval. “Fee” means the total sum payable for the Products and/or Services as set out in the Proposal. “Agreement” means these Terms and Conditions read together with the Proposal. “Services” means consultancy or other services (e.g., SEO, website hosting, emailing) provided by Trodomains. “Products” means websites, artwork, designs, or other deliverables supplied under this Agreement. “Deposit” means the agreed percentage (typically 33% or 50%) of the Fee payable before work begins. “Rolling Monthly Contract” means a 12-month contract that automatically renews for another 12 months unless written notice is given by 4:00 PM on the last working day of the 11th month.

You are granted a temporary, non-exclusive license to download one copy of materials from our website for personal, non-commercial use. Under this license, you may not modify or copy the materials, use the materials for commercial or public display, attempt to reverse engineer any software on our website, remove copyright or proprietary notices, or transfer/mirror them to another server. Trodomains may terminate this license at any time if these conditions are violated.

All materials on Trodomains’ website are provided “as is.” We make no warranties, expressed or implied, and disclaim all liability regarding accuracy or reliability of the materials, or damages resulting from use or inability to use them.

To the fullest extent permitted by law, Trodomains and its affiliates will not be liable for any indirect, incidental, special, or consequential damages (including lost profits, revenue, or data). Our total liability for any claim will not exceed £1 or the amount actually paid by you for Services in the month preceding the claim — whichever is greater.

Trodomains may update website content at any time without notice but does not guarantee the materials are current or error-free.

Our website may contain links to third-party websites. We are not responsible for their content, and use of such links is at your own risk.

Trodomains may revise these Terms at any time without notice. Continued use of the website constitutes agreement to the current version.

The Client agrees to indemnify and hold harmless Trodomains against any claims, damages, or expenses arising from breach of these Terms, intellectual property infringement caused by Client materials, or delays outside our control.

Neither party shall be held liable for delays or failure to perform obligations due to events beyond reasonable control, including natural disasters, strikes, war, fire, or equipment breakdowns.

SEO aims to improve website ranking and traffic but no specific results are guaranteed. Administrative charges for Google Ads, Facebook Ads, and SEO management are non-refundable. SEO reports are provided every 4–6 months or upon request.

Client must provide required materials promptly, review work in a timely manner, adhere to timeframes, give one month’s notice for cancellations, and pay £75/hour for additional updates after 80% completion or delays exceeding one month. Trodomains will make reasonable efforts to meet deadlines, provide up to three design revisions, and launch websites only after Client approval.

A 33%-50% deposit is required before work begins. Payments are non-refundable once work is completed in part or in full. Full payment is due within 60 days of project completion. Hosting contracts are 12-month agreements and are non-refundable once renewed and activated. Overdue accounts may result in suspension or debt collection.

All intellectual property created by Trodomains remains our property until full payment is received. Use of our trademarks or logos is prohibited without written consent.

All services are provided on an “as is” and “as available” basis, with no guarantees of uninterrupted or error-free operation.

This Agreement is governed by the laws of the United Kingdom. All disputes will be resolved in UK courts, which have exclusive jurisdiction.

Complaints should be submitted via email to info@trodomains.com with full details. Trodomains reserves the right to suspend access to services while a third-party claim is under review.

Please review our Privacy Policy at https://trodomains.uk/privacy-policy