Last Updated: January 21, 2025

Terms & Conditions

These Terms and Conditions (“Agreement”) govern the relationship between Trodomains (trading name of TROL LTD) (“Trodomains”, “we”, “our”, “us”) and the Client (“you”, “your”). By accessing our website https://trodomains.uk or purchasing any Products or Services, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.

Trodomains – Trodomains (trading name of TROL LTD).

Client – Any person or organisation purchasing Products and/or Services from Trodomains.

Proposal – The written offer outlining Products and/or Services.

Project – The work specified in the Proposal once accepted by the Client.

Initial Stage – Stage where the Project has been completed but requires Client review and approval.

Fee – The total sum payable as set out in the Proposal.

Agreement – These Terms & Conditions read together with the Proposal.

Services – Consultancy or other services (e.g., SEO, website hosting, email services) provided by Trodomains.

Products – Websites, artwork, designs, or other deliverables supplied under this Agreement.

Deposit – The agreed percentage of the Fee (typically 33%–50%) payable before work begins.

Rolling Monthly Contract – A 12-month contract that automatically renews for another 12 months unless written notice is given by 4:00 PM on the last working day of the 11th month.

You are granted a temporary, non-exclusive license to download one copy of materials from our website for personal, non-commercial use.

Under this license, you may not:

· - Modify or copy the materials.

· - Use materials for commercial or public display.

· - Attempt to reverse engineer any software on our website.

· - Remove copyright or proprietary notices.

· - Transfer or “mirror” the materials on another server.

Trodomains may terminate this license at any time if these conditions are breached.

All materials on Trodomains’ website are provided “as is.” We make no warranties, expressed or implied, and disclaim all liability regarding accuracy, reliability, or damages resulting from use or inability to use them.

To the fullest extent permitted by law, Trodomains and its affiliates will not be liable for any indirect, incidental, special, or consequential damages (including lost profits, revenue, or data).

Our total liability for any claim will not exceed £1 or the amount actually paid by you for Services in the month preceding the claim — whichever is greater.

Trodomains may update website content at any time without notice but does not guarantee the materials are current, accurate, or error-free.

Our website may contain links to third-party websites. We are not responsible for their content. Use of such links is at your own risk.

Trodomains may revise these Terms at any time without notice. Continued use of the website constitutes acceptance of the current version.

The Client agrees to indemnify and hold harmless Trodomains against any claims, damages, or expenses arising from:

· - Breach of these Terms.

· - Intellectual property infringement caused by Client-provided materials.

· - Delays outside our control.

Neither party shall be held liable for delays or failure to perform obligations due to events beyond reasonable control, including natural disasters, strikes, war, fire, or equipment breakdowns.

SEO services aim to improve ranking and traffic but no specific results are guaranteed.

· - Administrative charges for Google Ads, Facebook Ads, and SEO management are non-refundable.

· - SEO reports are provided every 4–6 months or upon request.

The Client must:

· - Provide required materials promptly.

· - Review work in a timely manner.

· - Adhere to agreed timeframes.

· - Give one month’s notice for cancellations.

· - Pay £75/hour for additional updates after 80% completion or if delays exceed one month.

Trodomains will:

· - Make reasonable efforts to meet deadlines.

· - Provide up to three design revisions.

· - Launch websites only after Client approval.

A 33%–50% deposit is required before work begins.

Payments are non-refundable once work has started (in part or in full).

Full payment is due within 60 days of project completion.

Hosting contracts are 12-month agreements and are non-refundable once renewed and activated.

Overdue accounts may result in suspension or referral to debt collection.

Subscriptions managed directly by customers at www.trodomains.co.uk cannot be cancelled by our Web Development Team. You must log in or contact 24/7 Support on 020 3014 1446 to review/cancel active services.

All intellectual property created by Trodomains remains our property until full payment is received. Use of our trademarks or logos is prohibited without written consent.

All services are provided on an “as is” and “as available” basis. No guarantee of uninterrupted or error-free operation is given.

This Agreement is governed by the laws of the United Kingdom. All disputes will be resolved exclusively in UK courts.

Complaints must be submitted via email to info@trodomains.com with full details. Trodomains reserves the right to suspend access to services while a third-party claim is under review.

Please review our Privacy Policy at https://trodomains.uk/privacy-policy.