Privacy Policy

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This Privacy Policy explains how Trodomains (the trading name of TROL LTD) collects, uses, stores, and protects your personal data when you use our Website. It applies solely to actions of Trodomains and users with respect to this Website and does not cover external websites accessed via links on this Website, including social media platforms.

For the purposes of the UK GDPR and EU GDPR, Trodomains (TROL LTD) is the data controller. This means we determine the purposes and means of processing your personal data.

Our contact details:  Email: info@trodomains.com
Address: 4 Bradley Way, Peterborough, PE1 5FA

If you have questions about this Privacy Policy or how we handle your data, please contact us using the email address above.

We process your personal data under one or more of the following lawful bases, as defined by Article 6 GDPR:

• Consent – when you have given clear consent for us to process your data for a specific purpose (e.g., subscribing to a newsletter). 
• Contract – when processing is necessary for the performance of a contract with you, or to take steps at your request before entering a contract. 
• Legal Obligation – when processing is necessary to comply with the law (e.g., tax or accounting obligations). 
• Legitimate Interests – when processing is necessary for our legitimate business interests, provided these are not overridden by your rights and freedoms (e.g., website analytics, fraud prevention).
   

We will inform you of the lawful basis for processing at the point of data collection where required.

We may collect the following types of personal data:

• Identity Data – name, gender, profession 
• Contact Data – email address, telephone number 
• Demographic Data – postcode, preferences, interests 
• Financial Data – credit/debit card details (processed securely via third-party payment providers) 
• Technical Data – IP address, browser type, operating system, date/time of visits, pages accessed, cookies
   

We do not collect any special category data (Article 9 GDPR) unless strictly necessary and with your explicit consent.

We collect personal data in the following ways:

1. Directly from You: When you contact us, register for services, complete forms, or make a purchase.
    
2. Automatically: Through cookies and analytics tools when you interact with our Website.
    

We use your personal data for the following purposes:

• To provide and manage our services (Contract) 
• To maintain internal records (Legitimate Interests) 
• To improve our products and services (Legitimate Interests) 
• To send you marketing communications, where you have consented (Consent) 
• To comply with legal obligations, such as tax or fraud prevention (Legal Obligation)
   

We may share your data with:

• Employees and professional advisers 
• Trusted third-party service providers (e.g., payment processors, IT hosting providers) 
• Regulatory bodies, law enforcement, or other authorities, where legally required
   

All third parties are required to respect the security of your data and process it in compliance with GDPR.

International Transfers

Your personal data may be transferred and processed outside the UK/EEA. Where this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other approved mechanisms under GDPR.

We implement appropriate technical and organisational measures to protect your data, including:

• Secure servers and firewalls 
• Encryption of payment information (SSL) 
• Access controls and staff training
   

We retain your data only for as long as necessary to fulfil the purposes we collected it for, or as required by law (e.g., tax and accounting rules). After that, data is securely deleted or anonymised.

Under Articles 12–23 GDPR, you have the following rights:

• Right of Access – request a copy of the data we hold about you 
• Right to Rectification – correct inaccurate or incomplete data 
• Right to Erasure (“Right to be Forgotten”) – request deletion of your data, where applicable 
• Right to Restriction of Processing – limit how we process your data in certain circumstances 
• Right to Data Portability – receive your data in a machine-readable format and transfer it to another controller 
• Right to Object – object to processing where we rely on legitimate interests or direct marketing 
• Right to Withdraw Consent – withdraw consent at any time where processing is based on consent 
• Right to Lodge a Complaint – with the UK Information Commissioner’s Office (ICO) or your local data protection authority
   

To exercise your rights, please email info@trodomains.com. We will respond within one month as required by GDPR.

Our Website uses cookies to enhance functionality and improve user experience. You can manage or disable cookies through your browser settings, though some features may not function properly if cookies are disabled.

For more details, please see our Cookie Policy.

In the event of a merger, acquisition, or business restructuring, your personal data may be transferred to the new owner under the terms of this Privacy Policy.

We may disclose personal data if required by law, legal proceedings, or to protect our rights, property, or safety.

We may update this Privacy Policy periodically to reflect legal or business changes. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our Website constitutes acceptance of the updated policy.